Key Enhancements

• A true comprehensive warranty mitigating the risk of unplanned expenses.

• Ensuring replacement of any part that fails due to norm wear & tear.

• Strengthened performance benchmarks and clearly defined penalties for non-performance.

• Clearly defined reliability criteria.

• Common contractual end dates across your portfolio.

• No more automatic contract roll-over.

Lifts are one of the highest use assets in any building. Regular servicing is necessary to avoid larger, more expensive, breakdowns. Agreements covering the common elements are necessary to avoid unexpected and unbudgeted repair costs. However, it is crucial for your residents that the lifts are well maintained, particularly when you consider that thousands of people get stuck in lifts every year.

Leveraging our strength of working across multiple Strata Management Firms, it allows us to negotiation with Lift Maintenance Providers to enhance the inclusions within their maintenance agreements and improve the performance clauses in the favour of the Owners Corporation, on behalf of the Strata Management Firm.

Surprisingly, a comprehensive lift contract does not necessarily mean “comprehensive”. Almost all lift maintenance providers have tiers to their comprehensive offer, so our service ensures that all the key elements your Strata Committee will need are included.